Manage workplace transitions with Kelley's Leading Organizational Change short course

Carolyn Goerner, PhD, is a clinical professor in the Department of Management and Entrepreneurship in the Kelley School of Business at Indiana University Bloomington. She also serves as the faculty director of Kelley Executive Education Programs and is the John D. Long Distinguished Fellow for KEEP Leadership. She joined the Kelley faculty in 2000 after receiving her PhD in Management and Human Resources at The Ohio State University. Carolyn was a human resource management consultant for 10 years prior to graduate school.

Carolyn designed the new Leading Diverse and Inclusive Organizations co-major within the Kelley School of Business Undergraduate Program. She created the Strategic Human Resources course within the co-major focused on organizational-level practices that enhance Diversity, Equity, Inclusion, and Belonging (DEIB). In addition to Influence and Negotiation courses, Carolyn teaches Inclusive Leadership and Leadership, Teams, and Inclusion in the Kelley Direct Full-Time +Flex MBA Program. Carolyn co-founded the Kelley Women’s Initiative and serves on the Kelley School of Business DEIB Task Force.

Carolyn is passionate about live theatre, IU Football, IU Women’s Basketball, Indy Car Racing, and the Green Bay Packers. She lives in Greenwood, Indiana, with her husband Peter and their dogs, Charlotte and Etta.

Wendy Arralde Pottgen is an adjunct lecturer in management and entrepreneurship at Kelley School of Business in Bloomington. She is also a seasoned human resources professional with strategic experience across change management, organizational effectiveness, talent acquisition, full employee life cycle talent management, and e-learning design and development. In addition to her lecturer position, she serves as a senior HR consultant with Lumen HR Partners, where she brings a people-centered, values-driven approach to empowering organizations and their leaders. 
 
Wendy began her career in the high-tech sector as an account executive, supporting clients in building out internet infrastructure solutions amid the internet boom of the ’90s. As a career transition in 2003, she moved into a development role at the Connecticut chapter of the Cystic Fibrosis Foundation. In 2007, Wendy and her family moved to Indianapolis, where she started her tenure in academic operations. She later transitioned into human resources and held several key roles at the NCAA national office, ultimately becoming the director of human resources. In this role, she not only led internal HR initiatives but also provided consultative support to colleagues at NCAA member institutions. 
 
A certified SHRM-CP professional, Wendy is also a certified Crucial Conversations facilitator and certified program manager for the Development Dimensions International Targeted Selection Behavioral Interviewing program. As an HR professional, she combines technical HR proficiency with a commitment to inclusive leadership and organizational integrity. 
 
Wendy holds a BA in Music from Whitworth (College) University and an MA in Organizational Leadership (certificate in Servant Leadership) from Gonzaga University. Deeply committed to serving others, she currently volunteers in the hockey community for Mid-Am Hockey, a region within USA Hockey, and serves as vice president of the Indiana State High School Hockey Association. She lives in Greenwood, Indiana, with her husband Charlie and—when they are not at their respective schools—their children Charlie and Lorraine.